At Diamante Custom Homes we often talk about how important it is to have great intra-office and building systems in place so I wanted to elaborate. After all building a home can be stressful. Savvy homeowners choose a builder who will make it less so. But beyond making certain the company is licensed and insured and has provided a fair bid and a professional contract, how do owners determine whether a company will deliver on its promises and not tax their sanity?
The answers lie in good systems. Companies with clearly defined management systems tend to be better organized, communicate more effectively and minimize unwanted surprises.
Three key systems that are key to a comfortable building process have to do with communications, schedules and responsibilities.
Communications. A recent Consumer Reports survey of more than 900 homeowners confirmed that, when it comes to building projects, miscommunication is the root of most ills. That’s why smart builders have solid processes for keeping homeowners informed at all times. Signs of a company that communicates well include detailed project descriptions (leaving no question about what the finished product will include), the ability to explain financial concepts (where, exactly, the dollars are going) and regular meetings. Continue reading the full article….